Questions, answered plainly

No. We create and store independent evidence of your rental's condition. We are not an insurer and we never pay claims or deposits.

No, and we won't pretend otherwise. Good independent evidence strengthens your case, but rental companies, banks and courts make their own decisions.

No. It all runs in your phone's browser — tap your link and scan.

One continuous guided walkaround video (or photos as a fallback), with timestamps, a tamper-evident file hash, and GPS when you allow it.

The scan works exactly the same. Your report will state that location wasn't captured. We never invent a location.

You can still record. Your video is saved on your phone and uploads automatically once you have signal.

By default for 12 months after purchase. You can request earlier deletion at any time.

Yes. Use the data request page and we'll erase your media, subject to any active dispute or legal hold.

Open a dispute pack from your dashboard. We organise your evidence and uploaded documents into one file and draft a response you can edit and send.

It works wherever you have a phone and signal. Note that what evidence is accepted, and local consumer law, varies by country.